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Knowledge Center

The file that whoever joins a year from now can actually find

"Could you send me the file again?" — that question means the latest version is sitting in one person's inbox, and that whoever joins next month will not find it. The Knowledge Center here is not a folder but a context: the file knows where it was discussed and what it produced.

What works today

  • Linked to its context

    The file is connected to the meeting, the decision and the task — not hanging in a folder tree only its creator understands.

  • Stored versions

    A new version does not erase its predecessor, and the edit history says who uploaded what.

  • Scanned before storage

    Every file is scanned in quarantine before it enters the Knowledge Center, and whatever fails the scan does not exist in the place it would be read from.

  • Normalised Arabic search

    It understands hamza, taa marbuta and alif maqsura, so it never demands that you spell a word the way someone else did.

  • Search inside contents

    On the Organization and Enterprise plans: search within the text of files, not just their names.

  • Full export

    Your files, minutes and tasks leave in open formats on every plan, the free one included.

Decisions this screen was built on

Failure is closed by structure, not by vigilance

Unscanned bytes do not exist in the place they would be read from — not because someone remembers to scan, but because the path does not run except through the scan. And if the scanner itself is unavailable, the upload is refused rather than accepted unscanned.

Space is counted on what was actually stored

Whatever failed the scan is never charged to you, and deleting a version returns its space. The counter reads from the stored files themselves rather than from a number incremented and decremented until it silently drifts.

Export is a commitment, not a feature to sell

What leaves Diwan leaves complete and in open formats. A tool that holds your data hostage to keep you is not competing on quality but on captivity, and we refuse that form of survival.

Questions about the Knowledge Center

Where are our files stored?

Our servers are in Frankfurt, Germany today, and we say so before signing rather than after. For anyone who requires a specific location we provide a dedicated install on a server there under a contractual arrangement.

How much space do we get?

It varies by plan, and every figure is written in the comparison table on the pricing page — read from the limit the product itself enforces rather than from a marketing number.

What happens when the space fills up?

The warning reaches you before the limit, not after, and new uploads stop being accepted. Nothing you already uploaded is deleted and your organisation is not closed.

Ask us about your specific case

We run one session with you in under an hour, and we will tell you plainly if Diwan is not right for you.

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